Rider Guide

How the Brownsville Metro (B-Metro) System Operates

All buses operate in the Brownsville area only. All of the bus routes, except for Route 30 Southmost, start and finish their trips at the La Plaza at Brownsville Multimodal Terminal in downtown Brownsville. Most of our routes operate on an hourly schedule, but a few of our routes operate on a 30-minute interval. Please see the Departure Time Schedule or Bus Route Maps for scheduled departure times from the La Plaza Terminal.

Hours of Operation
We provide service throughout Brownsville with eleven bus routes, running from 6 am to 8:00 pm, from Monday through Saturday. During these COVID times, the first bus departs from the La Plaza Terminal at 6 am with the final bus departing the terminal at 5:30 pm.

 

Holiday Schedule
The Brownsville Metro Transit Operators and staff get to rest and enjoy the following holidays:

·         New Year’s Day

·         Independence Day

·         Thanksgiving Day

·         Christmas Day

 

Comments, Complaints, Commendations, ADA Reasonable Modifications?
B-Metro is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. 

Please provide us with a suggestion, compliment, complaint, commendation, or ADA reasonable modification in person or written correspondence at the following address: La Plaza Multimodal Terminal, 755 International Blvd., Brownsville, Texas 78520; or by phone - Customer Service 956-548-6050 or B-Metro Information Desk 956-541-4881; or by email - Ms. Ester Balli, Administrative Specialist at
ester.balli@cob.us

·         When relaying a concern or complaint please note, if possible, the bus route, bus number, time of day, and location of incident. The more information provided, the more likely Brownsville Metro can address the problem. 

·         On the email subject line or on an envelope please provide us with the subject matter. (Example: "Complaint" or "Requesting a Reasonable Modification.")

To ensure equality and fairness, B-Metro is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities.


Availability of Information

Alternative formats of information found on this website can be provided upon request. Please contact Customer Service at 956-541-6050 or the B-Metro Information Desk at 956-541-4881 with any requests. B-Metro will do its best to provide the requested alternative format within a reasonable time.

 

Discrimination Disclaimer

In accordance with Title VI of the Civil Rights Act of 1964, the City of Brownsville - Brownsville Metro does not discriminate on the basis of race, color, sex, disability, age, or natural origin.

  1. Before Your Trip
  2. During Your Trip
  3. Ending Your Trip
  4. Other Important Info

Catching the Bus


Getting on and off of the bus is allowed only at designated bus stops. Blue and white bus stop signs are posted at all designated stops and many stops provide all-weather shelters. Make sure to be at the bus stop at least 5 minutes early. When the bus approaches, look for the route number and destination sign above the windshield. Always feel free to confirm with the driver that you are getting on the correct bus.

Paying Your Fare


For more information, visit our Paying Your Fare page.
 

Bus Route Modifications?